FOR VISITORS

Feedback and contact information
If you encounter problems on the website, please contact us. The contact person is Paul Szegda pszegda@muzeum.stalowawola.pl. You can also contact by calling + 48 15 844 85 56. The same channel can be used to submit requests for inaccessible information and to submit complaints about the failure to ensure accessibility.

Anyone has the right to request the provision of accessibility to a digital website or some element thereof. It is also possible to request that the information be made available by an alternative means of access, for example, by reading a digitally inaccessible document, describing the contents of a film without audio description, etc. The request should include the details of the person submitting the request, an indication of which website or mobile application is involved, and a means of contact. If the person making the request indicates the need to receive information through an alternative means of access, he or she should also specify a convenient way to present the information. The public entity should implement the request immediately, no later than within 7 days from the date of the request. If it is not possible to meet this deadline, the public entity shall immediately inform the requester when it will be possible to fulfill the request, but the deadline shall not be longer than 2 months from the date of the request. If it is not possible to provide digital accessibility, the public entity may propose an alternative way to access the information. If the public entity refuses to implement the request to provide accessibility or an alternative way of accessing the information, the requester may file a complaint. After exhausting the procedure indicated above, a request may also be made to the Ombudsman.

Ombudsman’s website
https://www.rpo.gov.pl/

Contact information of the public entity
Museum of the Central Industrial District
17 Hutnicza St.
37-450 Stalowa Wola
phone: 15 823 50 37
e-mail: muzeumcop@muzeum.stalowawola.pl
Information about availability of sign language interpreter
No sign language interpreter available.